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If Things Go Wrong!!

My battery will not last a long time?

You must ensure that the battery is charged fully until the green light is illuminated on the charger.


My Battery stops during working?


Your battery is packed with electronics to monitor and protect it from abuse. If in the unlikely event that you push the battery beyond its designed capability, it will protect itself by shutting down. If this abuse is only light the battery will restart automatically as soon as the load is taken off. If the abuse is of a major nature, the battery will shut down and will need to be disconnected from the load and reconnected to reset the electronics and restart the battery. If your battery keeps stopping on course then please contact US for further advice.


My charger stops and starts during charging?


If your charger lights when you first plug the battery in to the charge, so not worry. Sometimes the electronics in the charger will need to balance with the electronics in the battery. This is quite normal, just be sure the plug is fully in and making good contact, the flashing will stop after a short time. If it fails to stop please contact US for further advice.


My Battery will not charge?


If your battery stops working entirely, will not charge and appears dead. If has most likely shut down to protect itself because it was not charged soon enough after the last time it was used. Our battery has a protection device that will shut the battery down to prevent major damage if the batteries state of charge drops below a preset level. In normal use the battery will never reach this level but if left for long periods (i.e. more that two weeks) uncharged this protection could activate. If you think this has happened please contact US for advice.


How to store my battery?


Your battery can be stored safely for periods of up to 6 months as long as it was fully charged before storage and it is fully charged again before use. The battery can be left attached to the charger. However, for long storage, it is recommended that the charger is disconnected to prevent the charger deterioration, please contact us for longer term storage instructions.


How do I dispose of my battery?


Your battery can be disposed of at any registered recycling point or alternatively you can return it to US for safe and environmentally friendly disposal.



Battery Charger

The battery charger is a specially designed 3-4 amp Lithium Phosphate battery charger. It contains many advanced features, including Short-Circuit protection, Overload Protection, Reverse Polarity Protection.

How to charge your battery?


Please check your mains supply conforms to the charger specification 110v-240v at 50-60Hz


Only charge in a well ventilated dry environment and ensure the charger is not covered and that the fan is uninhibited.


Connect the charger to the battery using the charging socket on the side of the battery.


Connect the charge to the mains wall socket and turn on the power. LED will confirm the power is on with a red light.


LED will show red while battery is charging, when the charging cycle is complete, the LED will show green.


A full charging cycle should take up to 5-6 hours. However this could vary depending on the level of discharge, battery conditions and age of the battery, and could take over 6 hours when the battery is new.


The charger can be left connected to the battery if required, however it's recommended to disconnect the charger from both the mains supply and the battery once charging is complete.


Do not immerse in water or any other liquid.


Do not drop of throw the charger.


Do not use if cables are frayed or damaged.
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  • HOME
  • WARRANTY
  • DO'S AND DONTS
    • IF THINGS GO WRONG
  • SPECIFICATION
  • CONTACT